Certified Supervisor Certification


Program Content

The CS certification has been designed to help you understand and work efficiently and effectively with people and processes in your organization.

The CS is the result of a comprehensive analysis of the management profession, which identified the knowledge, skills and abilities that are required for competent supervision.

CS Content Areas

  • Planning and setting objectives

  • Leading and motivating

  • Organizing and controlling

  • Quality control

  • Problem solving and ethical decision making

  • Managing groups and teams

  • Staffing, training and appraising performance

  • Managing diversity

  • Customer service

  • Communication

  • Accounting and finance